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- Fully automated data
acquisition, warehousing, transformation, analysis and
reporting solution
- Enterprise-wide distributed
system employing a three-tier architecture
- Seamless integration of data
from various sources across the enterprise (including
CRM and ERP systems, legacy and third-party
applications)
- Support for historical and
real-time data collection and processing from all
popular ACDs, IVRs and Predictive Dialers
- Import and export data
mechanisms for most popular data sources
- Powerful scripting language
to extract information from any text source
- Configurable real-time
monitors
- Internet-based reporting
facilitates data publishing and delivery via e-mail,
FTP and Web pages
- Multi-dimensional reporting
and analysis
- Powerful scheduler for
Automatic Processing of user defined tasks
- Runtime environment
management via the Internet
- Automatic error notification
- Intuitive graphical user
interface with several built-in wizards
- HTML Help
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© 2016 InfoCentric Solutions Corp. All rights reserved. |
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