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InfoCentric Solutions, Corp. was founded with the mission to develop enterprise-wide
information integration, data analysis and performance monitoring software for the contact center industry.
We recognize that contact centers today are in a unique position
to collect and disperse a wealth of customer information to other enterprise
business units. This information can be used to drive better business
decisions, improve performance and enhance customer relationships.
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Our solutions help the enterprise extract the full value of disparate
information and bring it into focus. InfoQuire,
our flagship product, offers a uniform way to collect, transform, store,
deliver and monitor critical call center information.
InfoCentric's team brings extensive experience in applications
software and real-time processing coupled
with broad knowledge of call center technologies,
and a proven track record in the industry. We are committed
to our customer's success.
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