| Transform your valuable contact center information into timely and focused knowledge with InfoQuire. We invite you to take advantage of an expandable, scalable, and flexible enterprise-wide solution. InfoQuire collects data from the many disparate systems of your |
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| enterprise, applies user-defined business rules and delivers critical business information to decision-makers. It offers seamless support for contact center platform vendors (ACDs, Predictive Dialers, CRM and Workforce Management systems, etc). |
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| InfoQuire provides an advanced real-time data reporting, performance monitoring and alert system. Agents can also monitor and improve their own performance making them more efficient and effective in the customer contact. InfoQuire’s Web technologies allow users |
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| to take full advantage of collaboration. We have designed the InfoQuire solution to fit smoothly within an organization's existing IT infrastructure. It is a scalable and dynamic data integration solution that meets today’s enterprise needs. |
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